Live scheduling with Google Calendar
The agent checks real-time availability on your calendar and books directly with the patient — no double-booking, no friction.
🏥 Clinics & Medical Offices
Every patient who writes, attended to — even when your team is off.
Alttos AI books appointments, confirms attendance, sends reminders and answers questions. 24/7, in any language.
How Alttos AI serves your industry
Capabilities built for clinics & medical offices
All your clinic's info, 24/7
Hours, location, parking, what to bring to the visit, procedures. The agent responds with verified info from your knowledge base.
Speaks your patient's language
Serves patients in any language with equal quality: Spanish, English, Portuguese and more. Ideal for clinics with foreign patients or tourist areas.
Handoff to your team when needed
The agent knows when to escalate to a human (emergencies, complex cases) and hands over the conversation with full context already captured.
Typical flows
Real-world use cases
New patient requests first appointment
- 01 Patient writes via WhatsApp at any time
- 02 Agent greets, asks reason for visit and basic info
- 03 Checks availability in Google Calendar and offers 3 slots
- 04 Books the appointment and sends confirmation with location and directions
- 05 The patient can request changes or cancel from the same chat
Returning patient reschedules
- 01 Patient says they won't be able to attend
- 02 Agent recognizes the patient (CRM history) and offers new options
- 03 Reschedules and updates the calendar automatically
- 04 Notifies the team only if rescheduling requires resource adjustment
Urgent inquiry after hours
- 01 Patient describes symptom or clinical question
- 02 Agent detects urgency level via keywords (bleeding, acute pain, etc.)
- 03 If urgent: routes to on-call number or emergency services
- 04 If general: schedules priority appointment for next day
Configurable to fit your clinic
- 01 Answers FAQs from your knowledge base: hours, location, prices, procedures, pre-visit prep
- 02 Configurable to any flow you need: post-visit surveys, treatment follow-ups, lead capture, feedback collection
- 03 You define what it does and what it doesn't, from the panel. No code, no tech team
More industries we serve