Live scheduling with Google Calendar
The agent checks real-time availability on your calendar and books directly with the patient — no double-booking, no friction.
🏥 Clinics & Medical Offices
Every patient who writes, attended to — even when your team is off.
Alttos AI books appointments, confirms attendance, sends reminders and answers questions. 24/7, in each patient's language.
How Alttos AI serves your industry
Capabilities built for clinics & medical offices
All your clinic's info, 24/7
Hours, location, parking, what to bring to the visit. And your services with their real price from the catalog, not from memory: the agent only states what it finds in your information.
Speaks your patient's language
Detects each patient's language and replies in it, with no extra setup and no additional cost. Optimized for Spanish and English, ideal for clinics with foreign patients or in tourist areas.
Handoff to your team when needed
The agent knows when to escalate to a human (emergencies, complex cases) and hands over the conversation with full context already captured.
Typical flows
Real-world use cases
New patient requests first appointment
- 01 Patient writes via WhatsApp at any time
- 02 Agent greets, asks reason for visit and basic info
- 03 Checks availability in Google Calendar and offers 3 slots
- 04 Books the appointment and sends confirmation with location and directions
- 05 The patient can request changes or cancel from the same chat
Returning patient reschedules
- 01 Patient says they won't be able to attend
- 02 Agent recognizes the patient (CRM history) and offers new options
- 03 Reschedules and updates the calendar automatically
- 04 Notifies the team only if rescheduling requires resource adjustment
Urgent inquiry after hours
- 01 Patient describes symptom or clinical question
- 02 Agent identifies urgency using the escalation rules you define for your clinic
- 03 If urgent: escalates to the on-call number or emergency services
- 04 If general: schedules priority appointment for next day
Configurable to fit your clinic
- 01 Answers frequently asked questions from your knowledge base: hours, location, procedures, pre-visit prep
- 02 You define its goal, its tone and its instructions: what it answers, what it doesn't, and when it hands the conversation to a person
- 03 All from the panel, no code and no tech team
More industries we serve